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Great Customer Service on the Telephone (Worksmart Series)
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Great Customer Service on the Telephone (Worksmart Series)
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Customer Service and the Telephone
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Ooma Telo Free Home Phone Service
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Beyond "Hello": A Practical Guide for Excellent Telephone Communication and Quality Customer Service
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Person-to-Person Skills: Excellence in Customer Service-9 Videotape Set: 1. The Goals of Customer Service, 2. Tuning Into the Customer, 3. Meeting Customer Expectations, 4. Handling Customer Service Stress, 5. Body Language in Customer Service, 6. Customer Service by Telephone, 7. Understanding What the Customer Wants, 8. Managing Difficult Situtations, 9. Superior Customer Service
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Phone Power - How to Make the Telephone Your Most Powerful Business Tool - Inside Sales and Telemarketing DVD Training Video
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